Continuous Microsoft app monitoring: A step-by-step approach to iterative optimization

Monitoring and optimizing performance for Microsoft applications is not a one-time effort—it requires ongoing refinement, proactive troubleshooting, and strategic adjustments. For IT teams managing Microsoft technologies like Hyper-V, Exchange, IIS, and SQL Server, continuous performance enhancement is a competitive advantage. How do you monitor...

7 pro tips for optimizing AWS Lambda functions

AWS Lambda is a powerful serverless computing service that automatically scales and runs code in response to events. While it eliminates the need to manage servers, optimizing performance is crucial to ensure fast execution and cost efficiency. Slow Lambda functions lead to higher latency, increased user wait times, and unnecessary costs.

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Tackling geographic discrepancies in user experience for mid-market businesses with real user monitoring

Middle market businesses operate in a unique space—they need to do more with less. Whether you’re running an e-commerce store, a SaaS platform, or a service-based website, customers of mid-market businesses expect fast-loading pages and smooth interactions—no matter where they are.  Creating a seamless digital experience is essential for cu...

Why APM should be viewed as a long-term strategic investment, not just a cost

Slow-loading websites frustrate many users, pushing them to the brink of considering the business's competitors. Users are not going to patiently wait until a site provides optimal performance. Thus, an application’s performance is directly tied to its business success. Every second of downtime isn’t just a technical issue—it’s lost revenue, fru...

Top 10 Kubernetes alerts and why they are essential?

Running a SaaS business on Kubernetes is similar to walking a tightrope: You can easily fall if there's even a slight mistake. Problems like node failure, high traffic, and resource usage can all damage the application's environment. Managing Kubernetes at a production scale is complex for a variety of reasons, including unexpected failures, res...

Digital experience monitoring (DEM)-ITSM integration for holistic  IT management 


With technology progressing at one end, the need for a perfect, glitch-free user experience is also plummeting at the other end. It's a necessity now, and users expect to have smooth expertise irrespective of location, device, and time. There's no other way than to adhere to these needs for businesses.

The age of using tools i...


From detection to resolution: The DEM workflow

DEM is a proactive, data-driven approach that goes beyond problem identification to understand and enhance the entire customer journey. Crucial is the workflow, a laborious process that begins with detection and concludes with resolution.

The first step is to listen to your customers—and their digital interactions. A strong DEM to...


DEM 101: Understanding and implementing digital experience monitoring

Modern businesses need a fast, reliable, and seamless digital experience. Proactive monitoring of the user experience—understanding how users interact with all digital touchpoints—is vital. This blog post explores the fundamentals of this approach, its significance, and key implementation strategies.

DEM is a way to track th...


The critical role of Kafka monitoring in managing big data streams

However, ensuring that your Kafka infrastructure operates smoothly is not a task you can simply set and forget. Due to the large volume of incoming data, issues like system slowdowns, bottlenecks, and unexpected breakdowns can happen at any time. This is why monitoring Kafka is essential. By closely observing system health, performance, and d...


5 strategies to reduce false alerts in server monitoring

There are two types of alerts you don't want:

We call these false alerts. As a person with responsibility over your IT infrastructure, it is natural that you have configured your monitoring systems to alert you at every step. But when these false alerts take up too much of your time, one of these unfortunate scenarios may occu...